Why is verification mandatory?

In accordance with regulatory requirements, we are required to verify the identity of every player. This procedure aims to:

• Comply with the requirements of regulatory bodies.
• Prohibit access to minors.
• Ensure player protection by preventing identity theft.
• Assess the accuracy of registration details and ensure that deposit methods are not stolen or being used by a third party.
• Provide the highest level of security to all our customers on wildsultan.com and ensure that risks related to transactions and our products are mitigated.
• Prevent the use of services offered by wildsultan.com for money laundering purposes.

Identification

Identification occurs during registration, where the customer is asked to provide personal details, including:

• First and last name
• Date of birth
• Email address
• Residential address

• Country

  At this stage, the company may perform additional checks or request further information or documents if necessary, depending on the situation (e.g., place of birth, nationality, proof of identity, payslips, bank statements).

Verification

Verification takes place upon the first request for a real-money withdrawal or at intervals defined by regulatory bodies. This includes:

• Proof of Identity: In the form of a valid identity document.
• Proof of Address: In the form of a credible and up-to-date document (dated within the last 6 months) to confirm the customer’s residential address.
• Bank Identity Statement (R.I.B.): A formal bank document showing your IBAN and BIC.
• Copies of all credit cards used: A photo or scan of the card, both sides (front and back). All four corners of the card must be visible. Due to PCI DSS compliance, the copy of the card stored in our back-office must have the middle 6 digits hidden.
• Note: This list is not exhaustive, and additional documents may be requested.

Enhanced KYC: Source of Funds (SOF)

Why am I being asked for financial documents?
As part of our due diligence obligations (anti-money laundering), we may be required to request information regarding the source of your income. This typically occurs once certain deposit thresholds have been reached.

How does this procedure work?
If your account requires enhanced verification, our team will contact you personally.

What types of supporting documents might be requested?
Depending on your personal or professional situation, the documents requested aim to attest to the source of your income. Examples may include:

• Documents related to your professional activity.
• Proof regarding exceptional income.
• Any other official document attesting to your financial capacity.

Confidentiality and Security
All information transmitted in this context is treated with the highest level of confidentiality by our compliance experts.