Verification of your player account is an important step that may be required in certain cases. Here's more information:

1) Why do I need to send my documents ?

• For security reasons and in accordance with the law, we have certain requirements to meet.
• To validate your withdrawals, we need to verify your identity.
• To update your account if the documents have expired.
• In case our financial service requires additional documents for security reasons.

2) Mandatory documents

◆ A valid identity document (choose one) :

• A national identity card (front and back).
• A driver's license (front and back).
• A passport (including the signature page).
• A residence permit (with a validity of more than 10 years).

◆  Proof of address less than 3 months old, showing your name, address, and date (choose one) :

• A bill/certificate for electricity, phone, internet, or gas.
• A home insurance certificate.
• A tax notice for the current year (if received within the last three months).
• A bank statement (excluding online banks).

💡If you live with someone else, you will need to provide the front and back of your host's identity document, as well as a handwritten letter confirming that you live with them (signed, dated, including the birthdate of both the hosted person and the host, and the postal address).

◆ A bank account statement

• You must be the account holder, and the statement must be issued by your bank.
• Your name, IBAN, BIC, and the name or logo of your bank must be visible on this document.

💡 We also accept bank receipts printed from ATMs.

3) Other Documents

◆ A copy of the bank cards used

To accept this and for security reasons, please follow these conditions:

• Only show the first 6 and last 4 digits of the card (mask the others).
  The same digits should also be masked on the back of the card.
• Mask the security code (the last 3 digits on the back of the card).
• Ensure the back of the card is signed by the holder.​
  (If you are not the cardholder, we also need a copy of the front and back of the cardholder’s identity document.)

Here is an example :

​​​

💡 We remind you that using a bank card belonging to a third party and/or linked to a business account is strictly prohibited on our casino.
​

◆If you do not have a copy of your bank card in your possession, whether it is a virtual or non-nominative card, you can request proof of ownership from your bank.

💡This type of request is common and is generally handled quickly by financial institutions.

🚨This list is not exhaustive, and other documents may be requested. 

4) Where to send my documents ?

• Go to the "Profile" section of your player account.
• Upload your documents in the designated spaces.
• The document size should not exceed 2048KB (2MB).
• The minimum document dimensions should be 255 x 175 PX.

🚨 Before sending your documents, please make sure they are readable, in color, and with all four edges visible.

5) Upload Successful !

• Once your documents are uploaded, you just need to wait for our response.
• You can check the status of your documents in the same section, "My Profil"
• Once analyzed, an email will be sent to you to track the progress of your player account verification!

Thank you for your understanding!