5. Collect your winnings

You won big? Congratulations! Now it's time to withdraw!

You can access the withdrawal page from anywhere on our site. Alternatively, Click here.

If it is your first withdrawal, we may require some documents. But don't worry: one of our Genies will get in touch so that we can get your withdrawal processed within 24 hours.

Withdrawal options

We offer the following withdrawal options: Visa, Mastercard, Neteller, Bank transfer.

As part of our Anti-Money Laundering Policy, please note that you may only withdraw with the payment option that you used to deposit.

Unable to withdraw?

You can always withdraw money from your cash wallet (the money that you deposited).

If you see the following message "You do not have enough cash available to withdraw" although you have funds available on your account, that means that the funds available are from your bonus wallet. You can check the wagering requirements of your pending bonus(es) on the bonus page.